Customers that have a great experience with a restaurant are more likely to turn into loyal customers. With the help of an app, restaurants can provide different features such as menu lookup, instant access to the information, search for delivery options, etc. One of the main reasons to create a restaurant app is to improve customer experience. Today, having an online presence for an offline business determines whether you can compete or not.
From the business perspective, the brand app has the following benefits. 60% of local searches on mobile convert into buying customers within the hour.Ī restaurant and food delivery app is a win-win solution for customers and business owners. They use apps to view restaurant menus and prices, check for operation hours, search for restaurants nearby, look for restaurant reviews, etc. ( Deloitte, 2022)īut food delivery is not the only reason customers turn to their smartphones. So, why does a restaurant business need an app?Īround 64% of customers prefer to order food delivery through an online app or a website.
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